Order Management
By providing easy to use information at your clients' fingertips you can reduce the unnecessary phone calls, email, and faxes associated with orders. You can now spend your client face-time more effectively discussing how to grow your business. In order to improve productivity and customer satisfaction, businesses need to find a system that will improve order management.

Businesses can maximize their growth with Clear Spider's hosted or licensed Order Management solution. Companies, dealers, agents, and sales reps will have the visibility to monitor orders, follow-up with suppliers, and improve customer service and value.

Benefits

Fewer returns

Reduced paperwork

Increased customer service

The Clear Spider Order Management system is able to provide clarity and precision in the ordering process which results in fewer returns and fewer stock-out issues. With a web-based solution, the Clear Spider system allows for less paperwork and more time to focus on more important matters. This increased overall organizational efficiency translates into increased sales. Customer service will increase as customers receive the products they require when they require it.

Features

Automated re-ordering points

Customer order creation

Inventory allocation

Clear Spider's Order Management system allows businesses or their customers to make purchase orders through the system. The availability of inventory level information allow for automated re-ordering points which indicate when stock levels have reached minimum points. Customers can initiate orders themselves without the aid of their suppliers which increases efficiency for both parties. The system is able to allocate orders to inventory.