Customer satisfaction is the key to your organization’s success. In fact, in a recent survey by BlueJay Solutions, six in ten supply chain professionals believe that the customer experience is more important than price when it comes to the purchase of new technologies. With this in mind, it is important to foster a great customer […]
The school bells are ringing and the beginning of a brand new school year is starting. By now, everyone has completed all, if not most, of their back to school shopping. Over the past couple weeks we have all see the advertisements for the newest clothes, backpacks, laptops, and school supplies. We have chosen to […]
As mentioned last week in our blog post about online versus in-store back-to-school shopping, we are taking a behind the scenes look on how consumers get the items they want – the back-to-school supply chain. Consumers have taken over! This means that it is important for businesses to get themselves, and their supply chain in check, especially during the […]
Welcome back! As mentioned last week, we will dive deeper into online versus in-store back-to-school shopping. Back-to-school shopping is starting earlier and getting crazier driving some shoppers to choose to shop online instead of facing the busy crowds. Often times, because of the huge spike in sales, online retailers offer free or expedited shipping or same-day delivery to their customers, during this time. Shoppers Surprisingly, less than 50% of […]
Welcome to our newest blog series! Over the next couple weeks, our blog posts will talk about one of the largest shopping seasons – back-to-school shopping. Back-to-school shopping is considered the second largest shopping season that happens throughout the year. It falls shortly behind Black Friday and Cyber Monday. It includes more than just pens, pencils, […]
Welcome to part two of our blog series! It is estimated that there will be a $2 trillion loss due to cybercrime in 2019.As mentioned last week, cybercrime is an ongoing threat and supply chains are at risk. Cybersecurity will help to defend against cybercriminals and is essential to ensure that all of your important […]
Sears, once a cultural treasure, was in business for 125 years and was one of America’s more recognizable home brands. Think Amazon, but in catalog – print form. Sears was well-known for brands such as, Kenmore for appliances, Craftsman for tools, and car batteries that were sold under the name DieHard. Until recently, a Sears’ […]
Over the past couple weeks, we have found that both augmented reality (AR) and virtual reality (VR), are assets throughout the supply chain. With new developments, increased availability, and reduced costs, they are becoming the technologies to key an eye out for. Businesses have access to a lot more data, and they are using this […]
As mentioned last week, we will be diving into augmented reality (AR). Cell phones and tablets are the way AR gets into most people’s lives. An example is an app called Layar. It uses the smartphone’s GPS and camera to collect information about the user. Then, it displays information about nearby restaurants, stores and points […]
Welcome to our new blog series! In these next couple posts we will be talking about: augmented reality (AR) virtual reality (VR) You will learn the difference between them, what their uses are, and how they help with inventory management. Almost everyone now has heard of AR, and VR. The most common use for these […]
Ethics throughout your supply chain are essential for your business and reputation. More than 4 in 5 customers claim that the ethical standards of retailers matter to them. As a business professional, you should have a strong commitment to continue to adopt the best practices for ethics throughout your supply chain. In this article we give […]
In order to grow your business, you must consider some key factors that will affect inventory management. When working with stock you are always managing inventory levels, optimizing space, dealing with inaccurate forecasting, along with customer satisfaction. All these factors are unavoidable. Without the proper technology, it is extremely difficult to keep track of everything. […]
