Consolidate Orders Across All Sales Channels
With Clear Spider’s Order and Shipping Management Solution you can bring your orders made across all sales channels into one centralized location. Whether the orders are made via email, telephone, through your own online page, or within the Clear Spider System, they can easily be tracked and managed in one place.
Access Orders Quickly on the Dashboard
Through the to-do list on the homepage you can conveniently see and respond to all active orders using the dashboard. The appropriate user will be notified here when actions are required on their end to move the order along. This could be acknowledging an order, scheduling or receiving an order, or printing pick/pack lists. The order will then be displayed on the home screen, with the required action to be completed and a link to get it done. It simplifies the order process and ensures each step is completed in a timely manner.
Automatically Sync Orders with Inventory
With the Clear Spider system, effortlessly sync your orders with your inventory. As your orders go through the system from receiving to delivery, your inventory is automatically updated – there is no need to input any data more than once. This coordination ensures that you and your customers always have the most up-to-date information regarding inventory. We also offer the option to customize integrations with many warehouse technologies such as RFID and barcode scanners to make the system as accurate and seamless as possible.
Take Your Order and Shipping Management One Step Further.
Replenishment and Fulfillment is made a breeze with the help of Clear Spider’s order management system. Don’t let there be any guesswork, know exactly when your orders need to be restocked.
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Know the most accurate and up-to-date information to help you manage backorders. With your orders being synced to your inventory you will always know what you have on hand and the effect of potential orders. You can also create inventory allocations in the system to see any potential backorders that may arise from new orders.
Keep track of individual customers’ information to make placing orders as straightforward as possible. Customize each client’s name, location, contact information, and order process so you can have quick access to these details every time a new order is created.
Clear Spider can help you simplify the process of shipping products directly from your supplier, to your customers. You will see where your drop shipment orders are every step of the way, and provide visibility to both the supplier, and your customers.
Use our mobile app to access our system and create orders on the go. Don’t make customers wait – you can begin processing orders even while you’re out at trade shows, in a sales meeting, or anywhere else.
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The Clear Spider system can help you manage partial fulfillment of orders. Mark when individual items have been received and track where the rest of the order is along the supply chain. Your customers will have peace of mind knowing that everything is on its way.
Reverse logistics are a vital part of many supply chains – whether it is a product return, repair, recycling program, or proper disposal. With Clear Spider’s Order Management system you can track and create reverse orders with the safe ease of a new order.
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